Watches cannot be returned, refunded or exchanged due to changing your mind.
* Watches that show any signs of use or resizing cannot be returned or exchanged for any reason.
* Watches cannot be returned without prior contact or acceptable reason. Please keep this in mind and consider carefully when making purchases.
* If a watch stops shortly after its purchase, it is possible that the springs need winding. Please check whether the springs are wound sufficiently for automatic and manual winding watches.
(For quartz watches, it is possible that the batteries need replacement.)
Please be aware that our warranties do not cover duty free purchases, as those watches will be inherently taken overseas. However, excluding some watches, brand new watches generally come with an international warranty that can be used overseas. Please contact us for details regarding international warranties on unused watches.
We ask that customers organize their own repairs and maintenance of second-hand watches, as they do not come with warranties.
* We ask for your understanding in advance that in some cases the goods can not be insured in China. Please purchase after understanding the contents. (ex IWC, OMEGA, CARTIER)